Privacy Policy

- Our Privacy Policy -

Privacy Policy

Thank you for choosing Maramba River Lodge. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make reservations, or engage with our services.

Information We Collect:

  • Personal Information: When you make a reservation or interact with our services, we may collect personal information such as your name, email address, phone number, and payment details.
  • Usage Data: We may collect information about your visit to our website, including your IP address, browser type, device information, and pages visited, to improve our services and enhance your experience.

How We Use Your Information:

  • Reservation Processing: We use your personal information to process reservations, manage bookings, and communicate with you about your stay at Maramba River Lodge.
  • Improving Services: We analyze usage data to understand how visitors interact with our website and services, allowing us to enhance usability, functionality, and customer satisfaction.
  • Marketing Communications: With your consent, we may send promotional emails or newsletters about special offers, events, and updates related to Maramba River Lodge. You can opt out of these communications at any time.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and regular security audits to safeguard your data.

Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in managing reservations or delivering services on our behalf. These partners are contractually obligated to protect your information and use it only for the purposes specified by Maramba River Lodge.

Legal Requirements:

We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Your Privacy Rights:

You have the right to access, update, or delete your personal information held by Maramba River Lodge. If you have any questions or requests regarding your data, please contact us using the information provided below.

Changes to This Policy:

We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services following the posting of changes constitutes acceptance of those changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 

Maramba River Lodge  

PO Box 60957, Mosi Oa Tunya Road

Livingstone, Zambia

Email: admin@marambariverlodge.com

Tel: (+26) 0213 324189 Cell: (+26) 0976 587511 

 

Thank you for trusting Maramba River Lodge with your privacy. We are committed to protecting your personal information and providing you with a safe and enjoyable experience.

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