Terms & Conditions

1. Rates and Taxes: All rates are quoted in kwacha or dollars and are subject to applicable taxes and fees. Additional charges may apply for extra services or amenities requested by guests.

2. Payment: Payment for accommodation and any additional charges incurred during the stay must be settled in full upon check-out unless otherwise agreed upon in advance. Payment Can be made by credit card (Visa/Mastercard) or cash in the following currencies at the prevailing rate on the day: USD, Zambian Kwacha, GBP or SA Rands.

We reserve the right to change these rates to cover extra fees imposed on us by outside forces. Due notice will be given.

3. Booking policy:

• If a booking is made less than 30 days prior to the arrival date a 100% payment must be made to confirm the booking.
• All other bookings over 30 days prior to arrival date a 50% deposit is required, with balance paid 30 days prior to arrival.

4. Cancellation policy:

• 60 days or more before arrival 25%
• 45 to 59 days before arrival 50%
• 31 to 44 days before arrival 75%
• 1 to 30 days before arrival 100%
• The lodge is not liable for any cancellations made 30 days prior to arrival due to unforeseen and unavoidable circumstances, the best the lodge can do is move the intended travel date, however, no refund will be obtained.

In the event of a no show, the lodge is obligated to obtain full payment from the client for any inconveniences caused and will not be liable to provide a refund to the client.